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LATEST NEWS  - MARCH 2018


SHORTAGE OF GPs



Due to unforeseen circumstances, the Practice is experiencing a shortage of GPs at present and we are having to prioritise appointments. Today we are only able to deal with urgent issues and emergencies. We ask that for anything routine you call back in a few days when we hope to have more capacity as we are actively looking for locum cover. We sincerely apologise for any inconvenience this causes.

In the last year the Practice has had 5 GPs leave (3 retired). We also have one GP currently on maternity leave. We have successfully managed to recruit 2 salaried GPs during this period. However in April 2018, the GP on maternity leave is returning to work, a new GP partner starts (Dr Fiona Carnegie) and our long-term locum (Dr Fiona Forsyth) will be with us full-time.

 

When We Are Closed

outofhoursThe surgery closes at 6pm each evening and opens again at 8am the following morning. The surgery is closed all day Saturday and Sunday.Out-of-hours service is covered by NHS24 and is the responsibility of NHS Lanarkshire. 

In the event of an emergency, outwith normal surgery hours contact:-NHS24 on 111 

A Receptionist in the emergency call centre will answer your call and either ;-

  • Arrange for you to speak to a doctor or nurse. 
  • Invite you to attend one of the five NHS24 centres (located within Lanark Health Centre, Wishaw General, Hairmyres Hospital, Monklands Hospital and Cumbernauld) to be seen by a doctor. 
  • Arrange a home visit, if you are too ill to visit the centre. 
 

Transport to and from the emergency centre is available if you cannot arrange this yourself. Please take a leaflet for further details from Reception. 

NHS24 is also accessible via their website, www.nhs24.com 

NHS Direct

In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 
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