The Practice staff aim to meet the needs of the patient, within the constraints imposed by demands on appointments, telephone enquiries and repeat prescriptions, without compromising patient safety, comfort and confidentiality.
All staff are trained to meet your needs in making appointments, directing you to the appropriate service, arrange GP callbacks and ANP appointments, taking messages including home visit requests, dealing with repeat prescription requests and informing patients of test results (test results are only given to patients by clerical staff when permitted to do so by the GP, ANP or Practice Nurse).
- Gillian Walker (Site Manager)
- Margaret White (Deputy Manager)
- Tracey Forrest (Clinical Rota Co-Ordinator)
Our twelve reception staff are trained and experienced. They have the challenging job of ensuring that the practice operates efficiently and smoothly. All staff are bound by the same rules of confidentiality as the healthcare professionals and as such are there to help you, the patient.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.